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Etisalat has launched its new ‘Etisalat UAE’ mobile application for smartphones and tablets, giving customers access to a world of Etisalat services in one go. The app allows customers to take control and manage their accounts. The app allows the customer to:

  • Monitor data, voice and SMS usage as per subscribed postpaid bundle in the ‘myUsage’ section
  • View bills and register for eBill service
  • Recharge ‘Wasel’ mobile credit using credit card
  • Keep a tab on current subscriptions and purchase new plans – roaming, data, calls or promotions
  • Pay parking tickets in Abu Dhabi, Dubai and Sharjah through mParking
  • Stay updated on Etisalat’s services and promotions through alerts on ‘myNews’
  • Locate their nearest Etisalat Business Centre, payment machines, outlet and Wi-Fi hotspots
  • Live chat with customer care representative

Muhammad Al Fahim, Vice President of Digital Customer Experience, Etisalat, said, “Etisalat is committed to delivering smart solutions that touch every aspect of our customers’ lives. The new app is more than just a handy mobile app; it is another step towards facilitating easier and smoother transactions and customer interaction with Etisalat, around the clock.”

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